Frequently Asked Questions
Everything you need to know about shopping with Boston Proper.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise within 30 days of the original purchase date. Items must have all original tags attached.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer international shipping?
Yes, we ship to select international locations. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. Our fits are designed to be true to size, but we provide specific measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Boston Proper gift cards.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 30 minutes of placement by contacting our customer service team.