Returns & Exchanges

At Boston Proper, we want you to be completely satisfied with your purchase, which is why we offer a 60-day window for returns and exchanges on unwashed and unworn merchandise. Our goal is to ensure you feel confident and sophisticated in every piece you choose from our collection.

Return Process

• 1.
  Start Your Return

  Visit our online Returns Portal and enter your order number and billing zip code to locate your purchase and select the items you wish to send back.

• 2.
  Choose Refund or Exchange

  Indicate whether you would like a refund to your original payment method, a store credit, or a direct exchange for a different size or color.

• 3.
  Print and Pack

  Download and print the prepaid shipping label provided by the portal, then securely pack your items in the original packaging if possible.

• 4.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking number; we will process your refund or exchange within 10-14 business days of receipt.